Customer Insight Manager – Borehamwood, Herts
Customer Insight Manager – Borehamwood – £38K
Customer Insight Manager / CRM Data Analyst / Data Analytics Manager needed by a leading, Global e-Commerce company. The candidate will be responsible for providing Business Intelligence and deep insight into customer behaviour and website performance.
The Customer Insight Manager / Data Analyst / Data Analytics Manager will:
· Analyse customer behaviour
· identify trends and product performance
· utilise this information to help stakeholders in the business make informed decisions
· Proactively analyse data to provide consumer insights and campaign opportunities
· Profile data and build data models to be used for acquisition
The Customer Insight Manager / Data Analyst / Data Analytics Manager will work with KPI packs and will eventually take control and own the KPI’s. The candidate will also work on an array of Business Intelligence Systems and have the scope to suggest an overall system for the business. The candidate will use this understanding, combined with internal and external data sources, and analytical skills and creativity, to draw up actionable conclusions for the business.
The Customer Insight Manager / Data Analyst / Data Analytics Manager will be a graduate or have similar experience, with a strong background working within a commercial, b2c website. Experience in consumer segmentation and profiling techniques and how these techniques can be used to target the most attractive consumers, increase the spend of key segments, reduce the cost of acquisition and increase loyalty is also highly desirable
An analytical thought process is essential with experience of working with data and producing results and direction. The candidate will need to be able to communicate analysis and conclusions clearly and concisely both orally and in writing, to people at every level of the organisation, and from a variety of cultures.
The Customer Insight Manager / Data Analyst / Data Analytics Manager is a fantastic opportunity to get involved at an early stage in every aspect of the business of one of Europe’s hottest, pre-IPO tech startups.
Please apply to [email protected] quoting reference 1106-47
Intelligent People are a specialist Customer Insight Manager recruitment agency.
Keywords: customer insight manager, customer data analyst, crm insight manager, data analyst, data insight manager, digital, online, web, business intelligence, BI Manager, business intelligence manager, customer analytics