Marketing Consultant
Q&A with Maya Hall, Chief Executive Officer, Travel Sentry
Introduction to Travel Sentry
We are Travel Sentry, the global standard for travel security. While most consumers recognise us for TSA locks, we also offer other products. We are a small but truly global team and impact; our products are sold in virtually every city worldwide. I’ve been with the company for 12 years and we are based in Bromley.
What was your recruitment challenge?
The challenge was quite unique, to find my replacement as I transitioned into the CEO role and we therefore needed a new CMO, someone who could grow the brand in its next chapter. After transforming the business, our previous CEO had planned his departure, and my succession into this leadership role was a natural step into.
How did you discover Intelligent People?
We hadn’t worked with Intelligent People before, nor were they recommended to us. I found them through online research, searching specialised marketing portals and reputable websites and search engines. Intelligent People consistently ranked among the top agencies on multiple sites, so I included them in my shortlist of the top five marketing recruitment firms to contact.
What made you choose Intelligent People?
I reached out via email and received a response from co-founder Chris Mason within an hour who set up a call with me at my earliest convenience. On our initial call, Chris’ deep understanding of the marketing industry and genuine interest in our company gave me confidence that he could represent us authentically to top-tier candidates. His extensive network, built over two decades, set him apart from other agencies.
Chris had a different demeanour to the other recruiters I spoke with, intelligent, strategic and consultative, which reassured me that we were in good hands.
How does working with Intelligent People compare to other recruitment agencies you’ve worked with in the past?
Most recruitment agencies feel transactional, but for me, recruitment needs to be strategic and carefully managed. Chris understood the significance of getting this hire right and approached the process with the attention it required.
Would you work with Intelligent People again?
Absolutely. I would gladly work with them again and recommend them to anyone seeking a specialist marketing recruitment agency.
Finding high-quality candidates is crucial, and as a busy professional, I value a service that filters out the noise and presents only the best. Intelligent People streamlined the process, handling initial calls and shortlisting top talent, saving me significant time.
The entire process was well-structured, from the discovery phase to understanding our business and recruitment needs, to the weekly update calls. The thorough preparation was key to the success of our hire. Like anything in life, you get out what you put in.
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